Terms and Conditions - Gardener Chessington

Welcome to Gardener Chessington. These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these terms.

1. Introduction

Gardener Chessington provides comprehensive gardening services to residents and businesses in the Chessington area. Our goal is to deliver high-quality work that meets our clients' needs and expectations.

2. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

3. Services Provided

3.1 Gardening Maintenance

We offer regular gardening maintenance, including lawn mowing, pruning, weeding, and plant care. Our team ensures that your garden remains healthy and aesthetically pleasing.

3.2 Landscaping Services

Our landscaping services cover design, installation, and maintenance of garden features such as patios, paths, fences, and water features. We tailor our designs to suit your preferences and the specific conditions of your property.

3.3 Specialized Services

Tree Surgery: Expert care for your trees, including pruning, removal, and health assessments.
Irrigation Systems: Installation and maintenance of efficient watering systems to ensure optimal plant growth.
Garden Lighting: Installation of lighting solutions to enhance the beauty and functionality of your garden during evening hours.

4. User Responsibilities

As a client, you are responsible for providing accurate information regarding your gardening needs and ensuring that access to your property is granted as necessary for our team to perform their duties effectively.

Accurate Information: Provide clear details about your garden, including existing plants, soil conditions, and any specific requirements.
Access: Ensure that our team has the necessary access to your property at the scheduled times.
Communication: Maintain open lines of communication to address any concerns or changes in service requirements promptly.

5. Payment Terms

Payment for services rendered is due upon completion unless otherwise agreed upon in writing. We accept various payment methods, including cash, bank transfers, and major credit cards.

Invoices: Detailed invoices will be provided, outlining the services performed and the corresponding costs.
Late Payments: Late payments may incur additional charges as specified in the invoice.
Payment Plan: For larger projects, a payment plan may be arranged, subject to mutual agreement.

6. Cancellation Policy

Clients may cancel scheduled services by providing at least 48 hours' notice. Cancellations made with less notice may be subject to a cancellation fee.

Notice Period: A minimum of 48 hours' notice is required for cancellations.
Cancellation Fee: Fees may apply for late cancellations or no-shows.
Rescheduling: We will make every effort to accommodate rescheduling requests based on availability.

7. Liability

Gardener Chessington strives to perform services with the highest level of professionalism and care. However, we are not liable for any indirect, incidental, or consequential damages that may arise from the use of our services.

Property Damage: We aim to prevent any damage to your property. In the unlikely event of damage, please notify us immediately for resolution.
Personal Injury: We are committed to maintaining a safe working environment. Any injuries incurred due to our negligence will be addressed promptly.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Chessington.

9. Changes to Terms

Gardener Chessington reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Intellectual Property

All content provided by Gardener Chessington, including text, images, and designs, is the property of Gardener Chessington and is protected by intellectual property laws. Unauthorized use or reproduction of our content is prohibited.

11. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and handling it in accordance with applicable data protection laws.

Data Collection: We collect personal information necessary to provide our services effectively.
Data Usage: Your information is used solely for service delivery, communication, and improvement of our services.
Data Protection: We implement appropriate security measures to safeguard your data against unauthorized access or disclosure.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Gardener Chessington regarding the use of our services, superseding any prior agreements or understandings.

Thank you for choosing Gardener Chessington. We look forward to serving your gardening needs with professionalism and care.